1qqq Withdrawal & KYC Guide

Read this once and you will know exactly: how to request a payout, what documents KYC needs, how long each step takes, and what to do if something is declined. All numbers come directly from 1qqq's current rules.

Limits & Timing at a Glance

Before you request a payout, check these four numbers. They apply to every withdrawal method on 1qqq.

Minimum
Per request ৳1,400
Daily Max
All methods ৳50,000
Normal Speed
Avg payout time 32 min
First Time
With KYC done ~2 hrs

VIP members have higher daily limits. Gold tier players can withdraw up to ৳160,000 per day; Titanium tier up to ৳490,000. See the Bonus & VIP page for full tier details.


Step-by-Step: Requesting a Payout

The process takes about two minutes once KYC is verified. Follow these steps in order.

  1. Log In to Your Account
    Go to 1qqq Login and sign in. Open the main menu and tap Cashier or Wallet.
  2. Select "Withdraw"
    Inside the cashier panel, tap the Withdraw tab. You will see your available balance and any pending wagering requirements.
  3. Choose Your Payment Method
    Pick bKash, Nagad, Rocket, Upay, or Bank Transfer. Make sure the account number you enter belongs to you — it must match the name on your 1qqq account.
  4. Enter the Amount
    Type the amount in BDT. The minimum is ৳1,400 per request and the daily cap is ৳50,000. Bonus funds may need to meet the 24× wagering requirement before they can be withdrawn.
  5. Confirm and Wait
    Tap Submit. Normal withdrawals arrive within 32 minutes. Your first withdrawal (with KYC freshly approved) may take up to 2 hours while the security check runs.

Supported Methods: Deposit & Withdrawal Comparison

1qqq supports five payment methods for Bangladeshi players. All of them work for both deposits and withdrawals.

Method Min Deposit Deposit Time Min Withdrawal Withdrawal Time Fee
bKash ৳150 2 min ৳1,400 32 min Free
Nagad ৳150 2 min ৳1,400 32 min Free
Rocket ৳150 2 min ৳1,400 32 min Free
Upay ৳150 2 min ৳1,400 32 min Free
Bank Transfer ৳150 2 min ৳1,400 32 min Free

Times shown are averages under normal network conditions. Mobile wallet transfers (bKash, Nagad, Rocket, Upay) are typically the fastest.


A player checking their 1qqq account balance on a mobile phone in a Dhaka café
Withdrawals processed to bKash and Nagad typically arrive within 32 minutes.

KYC: Before Money Leaves Your Account

KYC stands for Know Your Customer. 1qqq requires every player to complete identity verification before their first withdrawal. This is a one-time process. Once your documents are approved, future withdrawals go through without repeating it.

KYC protects both you and the platform. It prevents someone else from withdrawing your winnings if your account is ever compromised. It also keeps the platform compliant with standard financial security practices.

The 1qqq KYC review team typically processes submitted documents within 6 hours. If you submit during peak hours, allow a little extra time.

Three document types are accepted. You only need to submit one of them.

National ID Card (NID)
Passport
Driving Licence

All three are government-issued documents. 1qqq does not accept utility bills or bank statements as primary KYC proof. Your NID is the most common choice for Bangladeshi players.


How to Complete KYC on 1qqq

The upload process takes about five minutes. Have your document ready before you start.

  1. Open the Verification Centre
    Log in and go to My Account > Verification. You will see your current KYC status. If it shows "Pending" or "Not Submitted", tap Verify Now.
  2. Select Document Type
    Choose National ID Card, Passport, or Driving Licence. Each has a slightly different upload flow, but the requirements are the same: clear photo, no glare, all four corners visible.
  3. Upload Front & Back
    Most documents (especially NID) require both sides. Take a photo in good light. The image must be under 10 MB. JPEG and PNG are both accepted. Blurry or cropped images will be rejected automatically.
  4. Take a Selfie with the Document
    Hold your document next to your face and take a clear selfie. This confirms that you are the person named on the document. Keep your face fully visible and do not cover any part of the ID.
  5. Submit and Wait for Review
    Tap Submit for Review. The review team checks within 6 hours. You will receive a notification in your account inbox once approved. After approval, return to the cashier and your withdrawal request will proceed normally.

Photo & Document Quality: What Gets Approved

Poor photo quality is the most common reason KYC takes longer than 6 hours. Follow these eight points and your submission should clear first time.

Use natural or bright indoor light. Avoid taking photos under direct sunlight or fluorescent strips that cause hotspots.
All four corners of the document must be inside the frame. No part should be cropped or folded.
All text on the document must be legible. Zoom in and confirm the ID number and name are readable before uploading.
Avoid screen glare if photographing a laminated document. Hold it at a slight angle to the light source.
Do not use editing apps to adjust brightness or contrast. Upload the original photo from your camera roll.
For the selfie step: face the camera straight, keep the document flat and readable, do not wear sunglasses.
Upload the highest resolution your phone produces. Do not compress or reduce file size before uploading.
Your 1qqq account name must match the name on the document exactly. Contact support if there is a spelling discrepancy before submitting.
 Privacy note: 1qqq stores KYC documents on encrypted servers. Document images are used only for identity verification and are not shared with third parties.

Why Withdrawals Get Declined — and How to Fix Them

A declined withdrawal does not mean your money is gone. In almost every case there is a specific reason and a clear fix. Here are the most common ones.

  • KYC not completed. You have not yet submitted or passed identity verification. Fix: complete the KYC steps above. First-time withdrawals always require a verified account.
  • Wagering requirement not met. Bonus funds (such as the welcome bonus) must be wagered 24× before withdrawal. Fix: check your bonus status in the Promotions tab. Only play down the remaining wagering — do not forfeit the bonus unless you need funds urgently.
  • Amount below the ৳1,400 minimum. The system will not process a request below this threshold. Fix: accumulate more balance or combine multiple smaller wins before requesting.
  • Daily limit already reached. You have already withdrawn ৳50,000 today (or your VIP tier's higher limit). Fix: wait for the 24-hour window to reset at midnight BDT.
  • Account name does not match wallet name. The bKash/Nagad number you entered is registered under a different name. Fix: use only your own mobile wallet. Submit a support ticket if you need to update your registered payment method.
  • Suspicious activity flag. Multiple login locations or unusual betting patterns can trigger a manual review. Fix: respond promptly to any identity confirmation request from the 1qqq support team. The review is usually resolved within a few hours.
  • Deposit not yet played through once. Some promotions require that the deposited amount be played through at least once before withdrawal, even without a bonus active. Fix: place a few bets to cycle through the deposit amount.

If none of these match your situation, open a live chat from inside your logged-in account dashboard. The support team is available 24/7 and can check your account status in real time.


Common Questions

How long does a 1qqq withdrawal actually take?
Normal withdrawals process in about 32 minutes on average. Your first-ever withdrawal takes longer — roughly 2 hours — because the system runs an additional security check alongside your KYC approval. After that, all future withdrawals go through the standard 32-minute flow.
Do I have to verify my identity every time I withdraw?
No. KYC is a one-time requirement. Once your documents are reviewed and approved, you will not be asked to resubmit them for future withdrawals. If 1qqq's risk system flags unusual activity on your account, you may occasionally be asked to confirm your identity again — but this is rare for normal players.
What is the minimum I can withdraw from 1qqq?
The minimum withdrawal amount is ৳1,400 per request. There is no fee charged by 1qqq for withdrawals. Your mobile wallet provider (bKash, Nagad, etc.) may apply their own transfer fees — check with them separately if needed.
Can I withdraw to a different bKash number than the one I deposited from?
1qqq's security policy requires that withdrawals go to the same payment account that was used for deposits, or at least to an account registered in your own name. Using someone else's bKash number will cause the withdrawal to be declined. If you need to update your registered payment method, contact support before submitting the request.
What happens to my bonus if I withdraw before meeting the wagering requirement?
If you request a withdrawal while a bonus is still active and the 24× wagering requirement has not been met, the bonus funds (and any winnings derived from them) will be forfeited. Only the original deposit balance can be withdrawn. You can check your current wagering progress in the Promotions tab of your account.
My KYC was rejected. What should I do?
1qqq's system sends a notification explaining why your submission was rejected. The most common reasons are: blurry photos, cropped document corners, or a name mismatch between your account and the ID. Resubmit with a fresh set of clear photos following the requirements above. If you are still having trouble, open a 24/7 live chat from inside your account and the team will guide you through the process.
Is there a daily withdrawal limit for VIP players?
Yes — higher VIP tiers unlock larger daily withdrawal caps. Silver tier raises the daily limit to ৳89,000; Gold to ৳160,000; Platinum to ৳280,000; Titanium to ৳490,000. The base Copper tier (all new players) starts at ৳50,000 per day. See the full VIP breakdown on the Bonus & VIP page.

Ready to Withdraw Your Winnings?

Complete KYC once, then every future withdrawal takes around 32 minutes. Use bKash or Nagad for the fastest transfers. Minimum is ৳1,400 — no fees charged by 1qqq.

18+ Play Responsibly

Gambling is for adults aged 18 and over. Set deposit and loss limits from your account settings. If gambling stops being fun, visit Responsible Gaming for tools and self-exclusion options.