1qqq FAQ

Go to 1qqq Register and fill in your mobile number, a password, and your preferred currency (BDT). The whole process takes about two minutes. You must be 18 or older and located in Bangladesh to register. One account per person — duplicate accounts are closed without notice.

No. Each player is allowed exactly one account. If we detect duplicate accounts linked to the same device, phone number, or payment method, all related accounts will be suspended and balances forfeited. If you have lost access to your existing account, contact support rather than opening a new one.

You must be at least 18 years old. This applies to all games, sports betting, and bonus claims. We verify age during KYC. Players who are found to be under 18 will have their accounts closed immediately and any winnings voided.

On the login page, tap "Forgot Password" and enter the mobile number linked to your account. You will receive an OTP via SMS. Enter the OTP, then set a new password. If you no longer have access to that phone number, contact [email protected] with your National ID for manual verification.

Accounts are locked after several failed login attempts as a security measure. Wait 15 minutes and try again. If the account is still locked, email support with your registered mobile number. Do not attempt to register a new account while your original one is locked.

1qqq accepts bKash, Nagad, Rocket, Upay, and Bank Transfer. All are processed in BDT. Full instructions for each method are on the 1qqq Deposit Guide page.

The minimum single deposit is ৳150. There is no maximum set for most methods, though your mobile banking provider may have its own daily limits. Deposits made via bKash and Nagad typically arrive in your 1qqq account within 2 minutes.

First, check that the transaction shows "successful" in your mobile banking app. Then log in to your 1qqq account and go to the deposit history page. If the deposit is not there after 15 minutes, contact live chat or email [email protected] with your bKash/Nagad transaction ID and the exact amount. Our team resolves pending deposits within 30 minutes in most cases.

The minimum withdrawal is ৳1,400. The maximum you can withdraw in a single day is ৳50,000 at the Copper tier. Higher VIP tiers have higher daily limits. Withdrawals are processed in approximately 32 minutes after approval.

KYC is required before your first withdrawal. You can submit one of these documents: National ID Card (NID), Passport, or Driving Licence. Upload clear photos of both sides in your account settings. KYC review takes up to 6 hours. Once approved, your first withdrawal is processed within 2 hours. Subsequent withdrawals take approximately 32 minutes.

No. For security reasons, withdrawals must go back to the same payment account you used to deposit. If you have changed your mobile number, contact support before requesting a withdrawal and provide identity verification documents.

1qqq matches your first deposit by 190%, up to a maximum bonus of ৳19,500. If you deposit ৳1,000, you receive ৳1,900 in bonus funds — giving you ৳2,900 to play with. The bonus is credited automatically; you do not need a promo code. It applies to your very first deposit only.

The wagering requirement is 24× the bonus amount. So if you receive ৳1,900 in bonus funds, you need to wager ৳45,600 before that bonus converts to withdrawable cash. The bonus is valid for 7 days from the date it is credited. Bets on slots and fishing games count fully; some live games may count at a reduced rate — check the full terms on the Bonus & VIP page.

Yes. All players receive a daily cashback of 0.8% on net losses, credited automatically the following day. This applies from your very first day — no opt-in required. Higher VIP tiers receive a higher cashback rate, up to 1.2% at Titanium level.

1qqq has over 5,500 games across slots, fishing games, live casino, crash games, and sports betting including cricket. Providers include PG Soft, Playtech, FA Chai, Spribe, JDB, and Sexy Gaming. You can browse everything in the 1qqq Casino lobby.

Yes. 1qqq covers BPL, IPL, T20 Internationals, and ODI matches. You can bet on match winner, top batsman, total runs, and live in-play markets. Full details are on the Cricket Betting Guide page. Live markets are available as long as the match is in progress and odds are streaming.

The APK is available directly from the 1qqq App page. The current version is 3.6.12, updated on 5 November 2026. File size is 36 MB. It requires Android 6.0 or higher. Because it is not on the Google Play Store, you will need to allow "Install from unknown sources" in your Android settings before installing. The app is free.

Not currently. iPhone and iPad users can access 1qqq through the mobile browser at 1qqq.guru. The site is fully responsive and works well on Safari. All features, including deposits via bKash, live betting, and withdrawals, are available through the browser version.

Log in to your account and go to Account Settings, then Responsible Gaming. You can set a daily, weekly, or monthly deposit limit, a session time reminder, and a cooling-off period. Changes to lower limits take effect immediately. Requests to raise an existing limit have a 7-day waiting period for your protection.

Yes. You can request a self-exclusion period of 1 month, 3 months, 6 months, or permanent. Email [email protected] with the subject line "Self-Exclusion Request" and your registered phone number. Your account will be closed within 24 hours and no marketing emails will be sent during the exclusion period. For more information, visit the Responsible Gaming page.